Stop the water first
We talk you through shutting off the main valve or the fixture valve on the phone, so damage stops growing before we arrive.
Plumbing Service · Hermitage, TN
A burst pipe or sewer backup does not wait for business hours. Our emergency line is answered 24/7, and we treat active flooding, sewage, and gas smells as top priority in Hermitage.
Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 for emergencies. Burst pipe or flooding? Shut off the main water valve first, then call.

What to look for
A burst pipe or sewer backup does not wait for business hours. Our emergency line is answered 24/7, and we treat active flooding, sewage, and gas smells as top priority in Hermitage.
If you have one of these symptoms, describe it when you call (615) 436-9486. The symptom, the fixture, and whether water is still running help us prioritise your visit and tell you what to shut off while you wait. If water is flooding, shut off the main valve first – see our burst pipe repair page for the steps.
How we fix it
Every visit follows the same pattern: find the fault, show you what we found, price the options, and only then do the work. No part is replaced on a guess.
We talk you through shutting off the main valve or the fixture valve on the phone, so damage stops growing before we arrive.
Flooding, sewage, and gas are handled as safety jobs first: power and gas guidance, contaminated water kept away from living areas.
We find the split, failed joint, or blockage behind the emergency and repair it, then test under pressure.
We explain what needs drying, what to watch for, and what permanent repair or follow-up visit is needed.
Hermitage homes
Hermitage homes along the Lebanon Pike corridor include older ranch and split-level homes with aging supply lines and newer subdivisions with PEX and PVC systems. Both can burst: older lines from corrosion and freezing, newer lines from a failed fitting or a nail strike. In winter cold snaps, exposed pipes in crawl spaces and garages are the most common burst-pipe calls we see, which is why shutting off the main valve quickly matters so much.
Homes across Hermitage and Davidson County vary widely in age and plumbing material, so the same symptom can have different causes in different streets. That is why diagnosis comes first: a slow drain in a newer home and a slow drain in an older home with mature trees in the yard are not the same job, and they should not get the same quote. We explain the cause we found in your home, in plain language, before recommending a repair.
| What we find | What it usually means | Our recommendation |
|---|---|---|
| Burst pipe, water actively leaking | Stop the flow, then repair the section | Emergency repair |
| Sewer backup in one bathroom only | Often a local blockage | Clear & test |
| Sewer backup in several fixtures | Likely a main-line problem; camera check needed | Camera + repair |
| Gas smell | Leave, call the gas utility or 911 first | Do not wait |
This table is a guide, not a quote. Your upfront price depends on the fault found, the parts needed, and access in your home. See our plumbing cost guide for typical estimate ranges, labelled as estimates only.
Simple & Straightforward
Call us. Tell us the symptom, where the water is, and whether it is still running. We find a time that works and confirm it so you are not waiting around.
Your plumber finds the actual fault, shows you what is going on, and explains it in plain words – including what you can safely check yourself next time.
You get your options with real numbers before any work starts. Repair it now, repair it later, or replace it: you decide, no pressure.
We repair, run water through the system, check for leaks under pressure, and clean up. We make sure everything works before we leave.
Why Homeowners Call Us
Questions
Shut off the main water valve, open a low faucet to relieve pressure, move valuables off the floor, and mop up what you can. Do not touch electrical outlets or switches in standing water. Call us at (615) 436-9486 and we will talk you through it.
Yes. The emergency line is answered 24/7. During business hours (Mon–Fri 7AM–7PM, Sat 8AM–4PM) we aim for same-day visits when you call early; true emergencies get priority around the clock.
Yes, especially if sewage is entering tubs, showers, or floor drains, or more than one fixture is affected. Stop using water, avoid the affected area, and call us. Do not flush or run the dishwasher to test it.
Active flooding, burst pipes, sewer backups, no water, a heavily leaking water heater, and any gas smell count as emergencies. If you are unsure, call us – we would rather you ask.
Call (615) 436-9486 and describe the symptom, the fixture, and whether water is still running. We give you a time window, tell you what to shut off while you wait, diagnose the fault on site, and quote an upfront price before any work begins. Emergencies are answered 24/7.
Still unsure? Call (615) 436-9486 and describe what you are seeing. We would rather answer a question than have a small leak become a large repair.
Related services
Hidden leak, damp wall, rising water bill, or musty smell? We locate it without tearing your home apart.
Learn more →Sewer smell, backups, or soggy yard? Camera first, so you see the break before you pay to fix it.
Learn more →No hot water, lukewarm showers, or a leaking tank? Tank and tankless, gas and electric, diagnosed honestly.
Learn more →Pipe burst and water spraying or flooding? Shut off the main valve first, then call. We stop the flow and fix the section.
Learn more →Warm floor, rising bill, or water sound under the slab? Located first, then repaired with the least concrete work.
Learn more →No water, low pressure everywhere, or a soggy yard? The service line from the street gets located and fixed.
Learn more →On the job
Photos of plumbers at work on the kinds of jobs described on this page. Photos are illustrative; alt text is generic and never claims a photo was taken in a specific neighborhood.




Where we work
We offer emergency plumbing repair in every Hermitage neighborhood we serve, from our base at 3442 Lebanon Pike. Choose your neighborhood for local information, or see all service areas, typical cost ranges, and how a visit runs.
Related reading
More help: all plumbing guides, common plumbing problems, and annual maintenance plan.
Don’t see your brand? No problem – our plumbers work on all major makes and models. Call (615) 436-9486 and tell us the brand and model number on the rating plate. Brand names are trademarks of their owners; Hermitage Plumber Near You is an independent local plumbing service and is not affiliated with or endorsed by any brand listed.
One call gets a local plumber on the way. Mon–Fri 7AM–7PM, Sat 8AM–4PM, and 24/7 for emergencies. Tell us the symptom and whether water is still running, and we will tell you what to shut off while you wait.
Schedule Service · (615) 436-9486
Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 Emergency Service